Privacy Policy
Your privacy is important to us. This policy outlines how SJY collects, uses, and protects your personal information.
Introduction
SJY ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.sjyclean.com, use our services, or engage with us in business transactions. Please read this privacy policy carefully.
1
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name, company name, and job title
- Email address and phone number
- Business address and contact information
- Project requirements and technical specifications
- Communication preferences
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser information
- Device type and operating system
- Pages visited and time spent on site
- Referral sources and search terms
- Cookies and similar tracking technologies
2
How We Use Your Information
We use the information we collect for the following purposes:
3
Information Sharing and Disclosure
We may share your information in the following circumstances:
Service Providers
With trusted third-party service providers who assist us in operating our business, subject to confidentiality agreements.
Legal Requirements
When required by law, court order, or government regulation, or to protect our rights and safety.
Business Transfers
In connection with a merger, acquisition, or sale of business assets, with appropriate safeguards.
4
Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
Secure data transmission protocols
Restricted data access on need-to-know basis
Secure data backup and recovery systems
Regular privacy and security awareness training
5
Your Rights and Choices
Data Access & Control
Communication Preferences
6
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. Our cookies include:
Essential Cookies
Required for basic website functionality and security
Analytics Cookies
Help us understand how visitors interact with our website
Marketing Cookies
Used to deliver relevant advertisements and track campaign effectiveness
7
International Data Transfers
As a global B2B company serving clients in Southeast Asia, Middle East, Africa, South America, Central Asia, and North America, we may transfer your personal information across borders. We ensure appropriate safeguards are in place through:
8
Data Retention
We retain your personal information for as long as necessary to:
Typical retention periods: Customer data (7 years), Marketing data (3 years), Website analytics (26 months), Support communications (5 years)
9
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Privacy Officer
Company Information
10
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
This Privacy Policy is effective as of January 2024 and applies to all information collected by SJY.
For immediate assistance with privacy-related inquiries, please contact May Song at may@sjyclean.com